My Utah is prepared for anything. My Bank
helps me manage my finances confidently.
At Bank of Utah, we understand life's unexpected turns can
sometimes leave your account balance lower than expected.
That's why we're here to help both our personal and business
customers with a range of overdraft protection services.
And now, we're excited to introduce our latest addition: the NEW
BounceBack Overdraft Forgiveness program. This feature, launched
May 13 as part of our system upgrade, can help you bounce back
from financial setbacks quickly and with confidence1.
1BounceBack Overdraft Forgiveness does not apply to debit card transactions.
How Bounceback Forgiveness Helps
Get Extra Time
If your account goes into the negative, you'll have until 11 a.m. the next business day to bring your available balance positive by ACH, wire, transfer or cash.2
Avoid Unnecessary Fees
If you restore your balance by the deadline3, your transactions won't be returned unpaid, and we'll credit back the non-sufficient funds (NSF) returned item fee.
Gain Peace of Mind
Knowing you have a buffer of time to address a negative balance can provide reassurance and help you avoid unnecessary anxiety.
2, 3To achieve a positive balance, you must deposit sufficient funds to cover the transaction that caused the overdraft, as well as any additional transactions that may have posted to your account.
Frequently Asked Questions
Q. This says I have to bring my "available balance" back to positive. What is "available balance" and where can I find what mine is?
A. We use the "available balance method" to determine whether your account is overdrawn (if there's enough money in your account to cover a transaction). Your available balance reflects the amount of money you can currently spend without incurring overdraft fees (charges for exceeding your available funds).
The “actual balance”, on the other hand, reflects the total sum in your account, including deposited checks still being processed and recent transactions yet to finalize. It's important to note that the actual balance may be different from your available balance due to these pending activities.
You can find your available balance any time through Online or Mobile Banking or by checking your balance at an ATM.
Q. What does my deposit need to cover?
A. You don't have to include the overdraft fee in your deposit; only the transactions responsible for the overdraft, along with any new transactions processed on the same day as your deposit (such as a recurring payment).
Q. How will I know if I'm overdrawn?
A. We recommend checking your accounts daily through Online or Mobile Banking or through our telephone banking services. You can also sign up for account balance alerts through our online and mobile banking platforms (go to "Settings", "Alerts" and "Add Alert"). These will help you keep track of your account, preventing overdrafts and returned items.
A Bank of Utah representative may also extend a courtesy call if we notice unusual overdraft activity in your account.
Q. What days are business days?
A. Business days are weekdays (Monday-Friday), excluding federal holidays. If your account becomes overdrawn on Friday, for example, you have until 11 a.m. Monday to make a deposit.
Q. What types of deposits count?
A. You can bring your available balance back to positive by making a cash deposit at any of our branches or at our branch ATMs. In addition, you can pay via ACH or wire. You can also transfer funds from another Bank of Utah account using Online or Mobile Banking.
Q. Does BounceBack Overdraft Forgiveness prevent my account from being overdrawn?
A. While BounceBack Overdraft Forgiveness is a helpful feature, it doesn't stop your account from going into the negative. Instead, it gives you a buffer to avoid a non-sufficient funds (NSF) returned item fee by making a deposit to cover the overdraft, keeping the item from being returned. For more control over your overdrafts, Bank of Utah offers several overdraft protection options. Explore them here to find the best fit for your needs.
Q. I'd like to learn how to manage my finances to avoid overdrafts. Does Bank of Utah have any tools to help?
A. Yes, we have financial tools within Online and Mobile Banking to help you create goals and budgets, track expenses, prioritize debt payoffs, and watch your net worth — all in a highly visual, meaningful way. Visit www.bankofutah.com/mymoneyhub to get started.